Data Deletion
Reference code:
Your ClearCast data associated with this connection is being deleted. This typically completes within 24 hours. Contact support@clear-cast.net with the reference code above if you have questions.
You can delete your ClearCast data at any time. There are three ways to do it:
1. Disconnect a platform (immediate)
In ClearCast, go to Settings → Integrations, choose the connected account, and select Disconnect. This immediately deletes the access tokens ClearCast stored for that platform. Posts already published on the platform itself are not affected (they live on the platform).
2. Remove ClearCast from Facebook (automatic)
If you connected via Facebook, open Facebook → Settings & Privacy → Settings → Apps and Websites, find ClearCast, and remove it. Facebook will notify ClearCast, and we will automatically delete the data associated with your connection and issue a confirmation code you can track on this page.
3. Request full account deletion
To delete your entire ClearCast account and all associated data, email support@clear-cast.net from the address on your account with the subject "Delete my account." We will verify the request and delete your account, content, and stored tokens.
What gets deleted
- Stored access/refresh tokens for the connected platform(s).
- Your stored content (posts, captions, uploaded media) — for full-account deletion.
- Account profile and workspace data — for full-account deletion.
Deletion is permanent and typically completes within 24 hours. Content you already published on a third-party platform is governed by that platform and must be removed there.