ClearCast

Transparency & Government Data Requests

We take our customers' trust seriously, including when a government or law-enforcement agency asks for data. This page explains how we handle those requests and our commitment to transparency.

Our principles

• We require valid legal process. We disclose customer data only when compelled by a legally valid and binding request (such as a subpoena, court order, or warrant) appropriate to the data sought.
• We review every request. We assess each request for legal validity and scope, and we push back on requests that are overbroad, vague, or improper.
• We practice data minimization. If we must respond, we provide only the specific data we are legally required to produce — nothing more.
• We notify you when we can. Where permitted by law, we will make reasonable efforts to notify the affected customer before disclosing their data, so they have an opportunity to object.
• Content lives on the platforms. Much of the content you publish lives on the destination social platform. Where appropriate, we will direct requesters to the originating platform.

What we can produce

ClearCast holds limited data: your account information, the content you create in ClearCast, and the connection metadata for accounts you link. We do not hold the long-term content archives or private messages that the social platforms themselves retain.

How agencies should contact us

Legal requests must be sent in writing to support@clear-cast.net with the legal basis clearly stated. We do not accept requests that lack valid legal process.

Transparency reporting

As ClearCast grows, we will publish periodic transparency figures here. The numbers above are current as of the "last updated" date and reflect that we have received no government or law-enforcement requests to date.